Emergency Services

Your Emergency Room Care Team

Riverview Regional Medical Center brings together the most skilled physicians and nurses specially trained in emergency medicine. With specialists in many fields available for consultation, we are always prepared to handle any type of medical emergency.

Riverview Regional ER: What to Expect

Visits to the emergency room can be stressful. Our team works hard to make your visit as comfortable as possible. You can expect:

• A high level of compassion and commitment to quality outcomes
• Access to physicians and specialists who can answer your questions and concerns
• Constant and clear communication
• Short average wait times

View our current average wait time

Patients in the ER are treated according to the severity of their illnesses. Patients with life-threatening illnesses or who need emergency treatment will be taken immediately to the treatment room. We will do everything possible to ensure you are comfortable and properly informed.

Your Safety and Quality Care Come First

Our commitment to you is that we will provide the best care in the safest possible environment. To help ensure your safety, we:

• Continuously monitor critically ill patients
• Have a plan in place that keeps critical medications and supplies readily available
• Offer point-of-care (bedside) lab testing, which helps us receive results to many common tests faster
• Position rooms so that critical changes in a patient’s condition are easily evaluated, which enables us to respond quickly
• Use well-lit rooms
• Utilize a bedside registration process so treatment is not delayed

Easy Transport for a Higher Level of Care

While we can treat most emergencies, if we believe you may benefit from access to a hospital with additional resources to treat your condition, we can easily transport you to another facility of your choice.

We are in the same health system as Sumner Regional Medical Center, which enables us to have quick communication and response for local transfers. Sumner Regional Medical Center is a Level III trauma facility.

Additionally, we offer teleservices to consult with specialists in neurology and psychiatry at Vanderbilt University Medical Center. We collaborate with hospitalists and on-call specialists on some of the most common ER emergencies we treat, including orthopedic, heart-related, and pulmonary conditions (trouble breathing).

When to Go to the Emergency Room

We understand it can be confusing to know when a visit to the ER is necessary. If you or a loved one experience any of the following symptoms, call 911 or head to the ER right away:

• A change in mental state, such as confusion
• Bleeding that won’t stop
• Coughing up blood
• Deep wounds
• Difficulty breathing
• Loss of consciousness
• Possible broken bones
• Seizures
• Serious burns
• Severe allergic reactions, such as those that involve severe swelling or trouble swallowing or breathing
• Severe chest pain or pressure
• Severe head injuries, especially with fainting
• Stroke symptoms, which include sudden numbness or weakness (especially on one side of your body), confusion, and trouble speaking
• Sudden inability to speak, walk, or see

This list does not account for all symptoms that may require emergency medical care. If you are concerned you or a loved one are experiencing a medical issue that requires immediate attention, dial 911 or visit your closest ER.